Effective Date: 09 June 2025
At RaqabaIQ, your privacy is critically important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you access our website and use our services.
1. Information We Collect
We collect information you provide to us directly and information we collect automatically:
- Account Information: Name, email address, organization, job title.
- Payment Information: Processed securely by third-party providers; we do not store your credit card details.
- Usage Data: IP address, browser type, access times, pages visited.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Communicate with you about your account or service updates
- Personalize your experience
- Ensure the security and integrity of our platform
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We only share data with:
- Trusted third-party service providers (e.g., payment processors, analytics tools)
- Authorities when legally required
4. Data Security
We use strong encryption, secure servers, and strict access controls to protect your data.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your data
- Object to or restrict certain processing
- Withdraw consent
To exercise your rights, email us at [support@raqabaiq.com].
6. Cookies
We use cookies to improve site functionality and analyze usage. You can manage cookie preferences through your browser.
7. Changes to This Policy
We may update this policy. Material changes will be communicated via email or platform notifications.